I would like to thank your company for the support given to my son in our recent court case. An intermediary being there took a lot of pressure off me as a parent and also allowed my son,who has Mental Health problems, a voice.
Very impressed with the detail of the report and the careful recommendations contained therein. Excellent interaction with client both within Court building and then whilst supporting him in giving evidence. Left a very good impression on Defence, Defendant’s family, Prosecution and the Judge.
Counsel wanted me to pass on their sincere thanks to you and the company for being so responsive and accommodating with regard to the late booking on Mon eve, so that an intermediary was there on Tuesday.
Abi Dixon, defence counsel
Excellent! Very generous sharing of expertise at a realistic level
Your assistance was absolutely invaluable, and your report excellent and amazingly quick.
Thank you for your help, you turned what could have been the trial from hell, that I have been worrying about for some time into just another day at the office.
Barrister to Intermediary
The Communicourt Intermediary assisted the defence team in the case at XX Crown Court. I must say, the intermediary is an asset to the company – as I’m sure you know, already.
I was very impressed by the intermediary’s professionalism and abilities. This case presented very challenging circumstances and the assistance we received throughout was first class. I recommended the company based on a previous experience and having worked with this intermediary on this occasion, I would not hesitate to recommend the company again.
Barrister, Apex Chambers, Cardiff
I have recently represented a client at X Crown Court, as his defence counsel and I wanted to let you know what an invaluable part of the process your intermediary was. His language processing skills meant he understood almost nothing of what happened in court without her. For almost 2 weeks he relied upon the intermediary entirely. His dementia was such that he forgot her name at least once per day. She repeated to him patiently and skilfully what had just happened, or what was going to happen in court.
I also have no doubt whatsoever that the Judge also valued the intermediary’s contributions. Ms Lower was able to give evidence to the Judge in two ground rules hearings which informed her about hs capacity for understanding and processing and made very helpful suggestions about how to move on, including producing a written document to assist us with giving evidence. He was extremely fortunate to have had her assistance.
Communicourt provide a fantastic service from first contact through to the experts at court. They assisted with obtaining funding from the court prior to the hearing and then provided clear detailed information to the Court when requested to do so. The intermediary’s manner with our client was superb, gentle, friendly and supportive whilst remaining professional and independent at all times.
Damian Zelazowski, Solicitor Advocate
When he did give evidence, the Communicourt intermediary was able to allay his fears and nervousness and he gave evidence clearly. The intermediary ensured the questions put to the defendant were such that he could understand them. She had no hesitation in rephrasing a question from the Judge into language which he could follow. I appreciate she was simply doing her job but in my view she carried out her work extremely well….
Can I take this opportunity to thank you so, so much for your assistance with this enquiry. Your expertise and experience were invaluable and it was a pleasure to work with you
DC Sarah Manton
I certainly found it much easier communicating with the client at all times with the intermediary’s assistance.
I would like to thank Claire for assistance at Court over the last two days. She was professional and supportive and provided an excellent service.
I have just been involved in a case where we used Communicourt for the first time and in family care proceedings. I was sceptical as to how a speech and language expert would help with an overly anxious client and thought I had a good rapport with the client so was it really needed. I was so wrong. I particularly valued the team approach given that for this client the stakes, as always in a care case, were incredibly high . I know that we were able to get him through the court process much better . All of us, including the judge, were very impressed with the service, thank you
‘May I say, once again, what a fantastic service you provide. The intermediary you sent today was absolutely fantastic, efficient, informative and very helpful. We look forward to working with you again’
Evonne Birch-Jackson, Solicitor
I wanted to thank you again for your involvement in the case and your invaluable help today, even though the trial didn’t go ahead as planned. There is just no way I could have dealt with the issues involved and still have devoted the time to the client that she deserved. It reinforced my commitment to, and appreciation of, the work you and your colleagues do.
I wanted to write to say how impressed I was with the work that Jessica did with one of my clients on a recent case. Jessica took over the case for the final hearing. She was absolutely excellent with the client and went over and above making sure he was able to participate. She quickly developed a bond with him. He really struggled with his mental health during the hearing and she helped him access appropriate resources and signposted him sensitively to support. Had Jessica not been with him, there is no chance he would have been able to give evidence or probably even attend at court. She updated the Judge throughout the hearing and was absolutely invaluable to me in assisting me to represent my client properly. The Judge was very complimentary for the work that she had done throughout the hearing and specifically thanked her in the judgment. I wanted to express my thanks to Jessica and give feedback.
Henry Hyams Solicitors and Park Square Barristers
I was so pleased and proud for you over the Derbyshire case that was reported by CPS. This is another case where you must have felt you really made a difference. Well done!
If it had not been for the extremely impressive and dedicated involvement of Naomi Mason, a registered Intermediary with considerable experience of facilitating the evidence of vulnerable witnesses in the criminal and family courts, in all probability, X would have found it quite simply impossible to say as much as she did.
Mrs Justice Pauffley
A highly skilled and experienced intermediary who attended to her task with utmost professionalism.
Mrs Justice Pauffley
You are brilliant! Thank you for such excellent & prompt service…………..
It was a real joy to work with someone so talented in their field. You show a great passion for your work. I hope our paths cross again
PC Suki Kharaud
We found the service to be thoroughly professional and have no hesitation in recommending you to others.
The intermediary spent 2 days with client going through prosecution videos as he would not be able to have them broken down whilst in court due to his severe comprehension difficulties. This was the first time he was able to understand the case against him. This was discussed with counsel and a conference with the defendant called. The client changed his plea and pleaded guilty to 2/10 charges after a Goodyear direction and plea bargaining. Client was sentenced that day. Court finance better off for employing intermediary!