Rebecca (intermediary) outside Newday Christian Youth Festival her arms are outstretched in front of a big tent and she is smiling.

Rebecca Volunteers at Newday Christian Youth Festival

Rebecca (intermediary) outside Newday Christian Youth Festival her arms are outstretched in front of a big tent and she is smiling.

A big well done to intermediary, Rebecca, for her (almost certainly exhausting!) work as a Youth Leader at Newday Christian Youth Festival. Each year, Communicourt staff can take up to two paid volunteering days to support causes they are passionate about. Here’s what she got up to…

“This summer, I had the immense privilege of serving my youth group at “Newday”, one of the largest Christian Youth Festivals in England! The (very wet and windy!) week saw over 8,000 teens come together at the Norfolk Show Ground for a week of camping, worship, and biblical teaching. As a 12-14s youth leader, I had the joy of joining our young people each day at their various meetings, hanging out in the afternoons drinking the best milkshakes, and exploring the word and their faith with them. The week brings up many issues and difficulties, but as leaders we are there to support them pastorally, safeguard our teens, and offer unconditional support. Being a leader can be tough, but seeing the growth of our amazing young people makes every difficult moment worth it!

Despite the awful weather, I had an amazing time working with our incredible young people and am so thankful for the chance to be with them, answering all kinds of questions from the everyday to the big life questions. Whilst my fellow leaders may have heard me say “I hate camping” 10,000 times a day, I am already counting down the days for next year!”


Interested in working as an intermediary? Learn more about staff benefits (including Volunteering Days) and the intermediary role here.

Florence in front of a whiteboard which features a list of orders in care proceedings - she is explaining how to simplify these concepts.

Florence shares intermediary role with Social Work students

Intermediary & Team Leader, Florence, recently used one of her Volunteering Days to introduce the intermediary role to social work apprentice students at Liverpool John Moores University.

Florence in front of a whiteboard which features a list of orders in care proceedings - she is explaining how to simplify these concepts.

Florence shared a range of strategies to support service users with communication needs during legal proceedings, and gained a lot of insight from a social workers’ perspective, too. Including a fresh perspective on explaining concepts surrounding Parental Responsibility and Threshold to respondents in care proceedings.

A classroom from behind. Florence is leaning over the students and explaining things. On the whiteboard at the front is an example of an 'I need a break' card often used by intermediaires at court.

In the afternoon, the class attended a talk given by a judge at court. Florence found it very surreal to be in front of a judge with no laptop, no person to explain things to, with the opportunity just to listen. She even asked a question without saying ‘Your Honour’ first!

Here are some of the things the judge shared with the social work students, which really got Florence thinking:

  • He described court as a ‘space’ not a ‘place’. Especially after COVID-19, court is a state of mind.
  • He noted that court is all about the 3 Fs: Fairness, Finality, and Formality.
  • He said that when a case comes to court they will be sifted, and different judges will get given them depending on complexity and seriousness. He then said more private family cases go to magistrates- which was interesting considering how surprised I’d been to be in a public family case in front of magistrates only weeks earlier!
  • He told the students to consider the positives and negatives and give credit where it’s due e.g., he’d take a social worker’s recommendations more seriously if they could also talk about the good points, like contact.
  • In the morning I’d told the students that the threshold was the list of ‘worries’. In the afternoon the judge said it was ‘allegations’. I’d never really thought before about how we might protect our service users from the word ‘allegations’.
  • The judge talked about the times in court when he gets to officially adopt someone into a new family. Sadly, we only ever get to see the hearings where parents find out these orders would be made, I don’t often think about those lovely days where the children get to start a new life.