One of our Team Leaders, Rachel, reflects on what we have learned from sharing experiences and tips for managing stress. The theme of this year's Stress Awareness Month was ‘community’, which the Stress Management Society defines as more than just a group of people. It’s about having a sense of belonging... Continue reading
Effective communication requires a high level of language skills. When communicating with one another, people use a combination of both their receptive and expressive language. In this post, one of our intermediaries Miriam explores what these language skills are, and why many people don’t know the difference between the two.... Continue reading
Intermediaries have to adapt their practice to accommodate the environment they are working in. Holly talks about the changing role of an intermediary. The legal landscape has changed considerably over the past ten years, and the role of the intermediary has evolved since Communicourt was founded in 2011. Criminal courts... Continue reading
We work with a range of people, many of whom have a hidden disability. Communication difficulties are not immediately visible, Frankie talks about one of these called Social (Pragmatic) Communication Disorder. Communication difficulties come in many shapes and sizes, affecting anything from physical speech, storytelling skills, reading to attention. One... Continue reading
Communicourt has been selected as a Managed and Approved Service Provider for the new HMCTS Appointed Intermediary Service framework. The new service framework will standardise support for vulnerable court and tribunal users, by providing clear guidance, standard booking processes and will set prices to ensure fairness and quality of service.... Continue reading
Communicourt has signed up to the Mental Health at Work Commitment, curated by Mind and supported by The Royal Foundation and Heads Together. In the UK last year, 41% of employees experienced poor mental health where work was a contributing factor (BITC and Bupa, 2020). The Commitment demonstrates mental health... Continue reading
What happens when someone with dementia finds themselves accused of a crime? Charlotte talks about how intermediaries can provide support with communication. Often portrayed as a condition where people suffer memory loss, the full impact of dementia is often misunderstood. Dementia has other symptoms, including difficulty with problem solving and... Continue reading
Miriam tells us about her experience of developing a psychogenic stammer. I woke up one Friday morning and quickly looked at my clock, realising I was running late. As I jumped up quickly, I felt a really intense pain pierce through my shoulder. I was quite taken aback and fell... Continue reading
Our intermediaries Jess, Sekai and Rachel talk about how we work with child witnesses One of the most important ways evidence is presented at a trial or hearing is through a witness giving evidence. But how does the court ensure best evidence is given when a witness is a child under... Continue reading
Kathryn, an intermediary, talks about assessments and how they can help people with communication difficulties When we receive a referral to work with someone with communication difficulties, our first step is to carry out an assessment. There can be concerns about someone’s ability to take part in court proceedings for... Continue reading
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