Our purpose and values

– working towards a shared goal
– sharing our knowledge, skills, resources and ideas
– going the extra mile when you can, to get a difficult job done
– supporting and coaching others, so that we all learn together
– listening to each other
– being aware of and utilising each other’s strengths
– asking for help when we need it

How do we show this?

– we share information and resources
– we turn up prepared and on time
– we do what we say we are going to do
– we make efforts to build rapport with everyone we work with
– we do our best within the boundaries and limitations of our role
– we find opportunities to peer review each other’s work
– we provide constructive feedback

Innovation is:

– experimenting with different ways of doing things
– being willing to get it wrong
– learning from our experiences
– reacting to the individual and changing needs of the people we work with
– reflecting on what works and what doesn’t
– embracing change
– creative problem solving

How do we show this?:

– we try things even when they might not always work
– we reflect – and build on those reflections
– we adapt what we do for the person we are working with
– we do not have a set way of doing thingsusr
– we make time and space for creativity
– we share our ideas, and welcome fresh ideas from others
– we are always learning through CPD and peer-support

Courage is:

– being honest with each other and sharing your story
– knowing when to say no and when to challenge
– asking for help and admitting you don’t always know the answer
– going outside your comfort zone, even when you feel nervous
– setting boundaries and sticking to them
– apologising when you make mistakes
– raising your concerns

How do we show this?

– we give and accept constructive feedback
– we ask questions, seek support, and ask for help
– we support colleagues who are facing difficult situations
– we say sorry when we get it wrong
– we listen and respect each other’s boundaries
– we challenge when we don’t think something is right
– we trust our own skills and abilities

Respect is:

– being honest and transparent
– recognising how people receive information is as important as how we deliver it
– setting our own boundaries and honouring other people’s boundaries
– everyone having the opportunity to change and develop
– listening and hearing
– being open to other ways of thinking, feeling and doing
– recognising that everyone has different priorities

How do we show this?:

– we are considerate of other’s time
– we understand that everybody sees things differently
– we recognise other people’s skills and experiences
– we know that some people may be better at things than we are
– we make the best decision at the time with the information available
– we recognise that sometimes we are the decision maker and sometimes we are not
– we trust each other to act in everyone’s best interests

Diversity is:

– what makes each of us unique
– recognising, respecting, and valuing differences based on ethnicity, gender, age, race, religion, disability, sexual orientation, background, life experience and belief
– having an equal seat at the table and a voice within Communicourt
– feeling comfortable, whatever your differences
– being part of a community
– knowing that the organisation won’t always get it right but is committed to learning and improving

How do we show this?

– we listen
– we are open minded and non-judgmental
– we call out discrimination
– we make a conscious effort to have a diverse workforce
– we celebrate our own stories and the stories of others
– we treat everyone equally
– we reflect and continuously strive to do better